Shipping, Cancel RETURN AND Refund Policy

Last updated on 15 Sept 2024 

Naidu bazaar believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

   Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

  Naidu bazaar does not accept cancellation requests for perishable items like batters, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

   In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.

   In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

   In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

   In case of any Refunds approved by the Naidu bazaar, it’ll take 6-8 days for the refund to be processed to the end customer.

   Raise a return/ replacement request within 7 days from the date of delivery, if you’ve received wrong or expired product(s).

   Return will be done in 5-6 working days.

Step1
Please raise a request here with order and contact details -
In case of damaged/ missing product(s), raise a return/ replacement request within 7 days from the date of delivery.
Step 2 – Give us 7 working days to review your return request.
Step 3 – After reviewing your return request, we will send our courier partner to pick up the products delivered to you.
Step 4 – In case our reverse pick up service is not available at your location, you will need to self-ship the product via any reliable courier partner. We will reimburse the courier charges.
Step 5 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.

SHIPPING POLICY

Last updated on 15 sept 2024

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms and delivery timeline is 0-7 days Naidu bazaar is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8790846789 or [email protected]

Contact information:

Last updated on Jan 13 2024

You may contact us using the information below: Merchant Legal entity name: Naidu bazaar
Registered Address: Hno:7-023/9/26/A, plot no:26 part, Baghyalakshmi colony, subashnagar - 500054
Operational Address: Hno:7-023/9/26/A, plot no:26 part, Baghyalakshmi colony, subashnagar - 500054
Telephone No: 8790846789
E-Mail ID: [email protected]

 
Home
Shop
Cart
Contact
FAQ